Shipping Policy

At Wall Art Manila, we ensure that all metal posters are carefully packed and shipped to arrive safely. Please review our shipping policy below:

1. Processing & Production Time

• All metal posters are made-to-order.
• Production begins after payment confirmation and design approval.
• Estimated production time will be provided upon order confirmation and may vary depending on order volume.

2. Shipping Coverage

• We ship nationwide within the Philippines.
• International shipping may be available upon request (subject to additional fees and timelines).

3. Shipping Methods

• Orders are shipped via third-party courier services.
• Courier selection depends on location and availability.

4. Shipping Fees

• Shipping fees are shouldered by the customer unless stated otherwise.
• Fees vary based on location, size, and quantity of the order.
• Shipping fees are non-refundable.

5. Estimated Delivery Time

• Delivery timelines depend on the courier and destination.
• Estimated delivery times provided are approximations only and not guaranteed.
• Wall Art Manila is not responsible for delays caused by couriers, weather conditions, or other unforeseen circumstances.

6. Packaging

• Metal posters are securely packed using protective materials to prevent damage during transit.

7. Order Tracking

• Tracking details will be provided once the order has been shipped (subject to courier availability).

8. Damaged or Lost Shipments

• Customers must inspect the item upon receipt.
• Any damage or issue must be reported within 24 hours upon delivery, with clear photos/videos as proof.
• Wall Art Manila is not liable for loss or damage caused by third-party couriers, but we will assist in filing a courier claim when applicable.

9. Incorrect Shipping Information

• Customers are responsible for providing accurate shipping details.
• Wall Art Manila is not responsible for delays or losses due to incorrect or incomplete address information.